Is this true? Puppy will provide free after-sales service

[PConline News] On October 15, Puppy Electronics, a small, independent internet appliance brand that has been a low-key player in the industry, held a press conference in Beijing. And high-profile announcement of its full launch of its small home appliances "unconditional full free warranty policy."

Puppies’ electrical appliances, which focus on cleaning appliances, announced that it will take the lead in launching a new model of “maintenance and maintenance” in the entire network without any burden on consumers. This is the first domestic brand to adopt this model for after-sales service. In this mode, no matter what kind of problems the user encounters, they can enjoy free direct factory repair services and enjoy efficient, safe, and fast “reverse logistics” services through SF Express.

"Unconditional full free warranty" means that, regardless of the quality of the product itself, or the fault caused by the user's manpower, all manufacturers give free warranty, including manual maintenance costs, parts replacement costs, and mid-course logistics costs, without the user own a penny .

The person in charge of the puppy's electrical appliance introduced that the company hopes to change the traditional after-sales mode of the current small home appliances through this central maintenance mode and enhance the user experience. Lu Jiebo, deputy secretary-general of the China Electronic Chamber of Commerce, said that this model embodies the gradual maturity of the external environment such as logistics, and has developed a way to solve the problem of small household appliances maintenance that has been in a state of chaos. It is worth learning from the home appliance industry.

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