Small household appliances: over-warranty repair is more expensive than buying

With the real function and close to the people's pricing, small appliances are now getting more and more fire, and even become a straw for many stores.

Count the number of small appliances in your home? "There are at least ten or more. Depressingly, this gadget is not used. For example, an electric egg beater was used twice and burned. The electromagnetic oven of my family was repaired once last year and was broken in the previous two days. The money for the repairs was enough to buy new ones.” Xiao Xie, who lives in the north of Hangzhou, complained to reporters. One phenomenon that is worth noting is that many small household appliances have become “disposable products” because they cannot be bought as a repair.

There are 10 small household appliances not unusual

Baking class is most likely to be idle. The reporter made a small survey of the population from the age of 70 to 90, and found that the possession of small household appliances was considerable.

"With the child's birth, the humidifiers, soya-bean milk makers and yogurt makers were bought one after another in the past two years and a new air purifier was purchased this spring," said one mother. In the eyes of Mia, a company employee in Hangzhou, traditional rice cookers, microwave ovens, hair dryers, etc., are already necessary for families. “What got me a headache was that my family already had an egg steamer. In the first two days the company sent another one, plus two boxes of eggs.” Tony, who just married, said that there is no outdated small household appliance in the new house, but she loves it. On DIY's wife bought a slow cooker, oven, egg beater, coffee machine and so on. "Calculates more than 15 species."

During the interview, many people were startled by the numbers they reported. 30% of families have 5 to 10 species, 55% have 10 to 15 species, and 15% have 15 or more species. There are also a small number of small household appliances that are idle or even laid off. "The availability of a variety of baked goods is not very high. My wife can use it once a month if it is good," Tony told reporters.

Maintenance costs more than the purchase price

USB small appliances into a one-time hard-hit area than idle, but also to consumers is a headache for durability. “Electric egg beater bought more than 80 dollars, and if it is broken, it will not be lost. The induction cooker purchased for more than 300 yuan was broken twice in two years. I asked my mother’s home near the old repair shop to ask for a computer board. More than 100 bucks.” Xiao Xie said that small appliances are not only difficult to find where they are being repaired, but they are not cheap to repair. “Or buy a new one.”

According to the reporter's understanding, the “one-off” small appliances that are most prone to quality problems have some common features. In addition to the unique shape and single function, these products are priced at more than 100 yuan, and the brands are varied, with many online fans. Taking the electric egg beater as an example, an online shop has set a record of more than 7,000 units of a 30-odd multi-brand electric egg beater sold monthly. In addition, mini-pots, scones, and bean sprouts machines that are rarely seen in physical stores are also popular on the Internet. In the investigation, it was also found that USB small home appliances priced from RMB 10 to tens of RMB can be regarded as a one-time disaster-hit area. Most of these products do not have 3C certification, and there is no manual or warranty.

In stark contrast to this, the number of small home appliance repair shops in Hangzhou is very small, and the masters are not willing to maintain such products. A teacher from Zhaohui Community told the reporter that many customers think that the maintenance price is higher than their imagination and they might as well buy new ones. In addition, some small home appliance accessories are not easy to find, and it is also laborious to repair them.

Over the warranty period to lose temper

Or with the "fast fashion" related to the current provisions, the small home appliance warranty period is only one year, in the eyes of the housewife green mother, small appliances is very magical, "not bad early not bad, each time just after the warranty period is bad "After a round of inquiries, you will find that there are not many complaints about "disgusting over the warranty period." One view is that this may be a design factor, even related to fast fashion.

"Fast fashion" cultural concept originated from the fashion industry, and compared to the raw material of the product, it emphasized the appearance of the model to follow the trend. Because it is less than the new fashion and the replacement of products, it has become a common problem for young people nowadays. This concept of consumption has also spread from clothing and shoes to computers, mobile phones, and even the consumption of various small household appliances.

Obviously, "fast fashion" has also affected the manufacturers of small household appliances, driving the speed of product replacement. Mia told reporters that compared to last year's own steamer, the unit's new look was even more dazzling and steamed.

In the context of strict implementation of conservation against waste, how to extend the service life of small appliances and avoid waste? The green mother provided an experience. “How to use small household appliances is very important. For example, when using a food machine to make fruit juice, it is necessary to first cut the fruit into small pieces, then use a little bit of action, hit a few, and then evenly play for tens of seconds to protect the head. In addition, when selecting small appliances, consumers should compare brands and after-sales services in addition to their functions and prices.